Terms & Conditions

1. Who we are and how you accept these terms

This website, www.sleekhomesltd.com (the “Site”), is operated by SleekHomes Limited, a private company limited by shares incorporated in Nigeria under the Companies and Allied Matters Act 2020 with registration number RC-8924343, whose registered office is at Central Business District, FCT-Abuja 900108, Nigeria. In these terms “we”, “us” and “SleekHomes” mean that company, and “you” means the person using the Site.

By using the Site, creating a booking, submitting an enquiry, or ticking a box or clicking a button that says you accept these terms, you agree to them and to our Privacy Policy, Cookie Policy and Cancellation & Refund Policy, which are incorporated by reference. If you do not agree, do not use the Site.

Legal reference. An acceptance given electronically (by clicking or ticking) is valid under sections 93(2) and 93(3) of the Evidence Act 2011, which give electronic signatures and records the same effect as their paper equivalents.

2. What SleekHomes is

SleekHomes operates an online marketplace that lists real estate for sale and to let, hotel rooms, and furnished short stays, and lets you book and pay for stays online. Some listings are managed by SleekHomes; many are provided by independent third parties (“Partners”): hotels, short stay and serviced apartment operators, and property owners or agents.

For Partner listings we act as an intermediary that introduces you to the Partner and, for stays, collects payment on the Partner’s behalf. The contract for the accommodation, property, or service itself is between you and the Partner. We are not the owner, landlord, hotelier, developer, or seller, and we are not a party to that underlying contract unless the listing is expressly marked as managed by SleekHomes.

SleekHomes is not a bank, deposit taker, licensed payment service provider, or licensed investment firm. Card, bank, and USSD payments are processed by Paystack Payments Limited, which is licensed and regulated by the Central Bank of Nigeria. Cryptocurrency payments are processed by NOWPayments, a non-Nigerian provider, under its own terms.

3. Listings are information, not offers

Property listings, prices, availability, images, measurements, and specifications are provided for general information and can change without notice. A listing is an invitation to enquire or to make a booking request. It is not an offer capable of acceptance and does not by itself create a binding agreement to sell, let, buy, or provide accommodation.

We take reasonable care to keep listings accurate, and Partners are contractually required to keep their own listings correct and current, but we do not warrant that any listing is complete, error free, or still available at the moment you view it. Where a price or availability error is obvious, we or the Partner may decline or cancel the affected booking and refund you in full.

4. Bookings and confirmation (guests)

To book a stay you provide the guest name, email address, phone number, dates, and guest count, and pay the amount shown at checkout. We do not require you to create an account. You manage a booking through the secure link we email you, or through the booking lookup page using your email address and payment reference.

When you start checkout we hold the dates for a short period (currently about 20 minutes) while payment completes. A booking is only confirmed when payment succeeds and you receive a confirmation email with a booking reference. If payment does not complete, the hold expires and the dates are released. You are responsible for giving accurate contact details; we are not liable for a confirmation you do not receive because an address was wrong.

For property viewings, reservations, sales, and lettings, submitting a request or paying a reservation fee does not complete a purchase or tenancy. It reserves the listing and starts a process that is completed by separate signed agreements between you and the owner or agent.

5. Prices, currency, and taxes

Prices are set in Nigerian Naira and the Naira figure governs. Amounts shown in other currencies use static, periodically updated conversion rates for convenience only, are not live market rates, and must not be relied on for a transaction. Confirm the exact Naira amount before you pay.

Unless stated otherwise, prices shown to guests are inclusive of the amounts payable for the stay. Where Value Added Tax or any other tax applies to a service fee or commission, it is charged at the rate required by Nigerian tax law in force at the time (VAT is currently 7.5%). Each of you, the Partner, and SleekHomes is responsible for its own tax filings and liabilities on its own income.

Legal reference. VAT is charged under the Nigeria Tax Act 2025 (which consolidated the earlier Value Added Tax Act). Tax administration is under the Nigeria Tax Administration Act 2025.

6. Payments

Card, bank transfer, and USSD. These are processed by Paystack. Your card and bank details are handled by Paystack and its partners, not stored by SleekHomes. Failed or duplicate charges and reversals are handled under the Central Bank of Nigeria’s consumer protection rules and the relevant scheme timelines; contact us at support@sleekhomesltd.com and we will pursue the reversal with Paystack.

Cryptocurrency. Where you choose to pay in Bitcoin, Ethereum, USDT, or USDC, you are redirected to NOWPayments to complete payment. The Naira price is fixed at checkout; the crypto amount is quoted by NOWPayments and is time limited. Network confirmation can take several minutes. SleekHomes is not responsible for value lost to exchange rate movement, network fees, or an underpayment or overpayment made on the NOWPayments checkout, and a crypto payment is treated as received only when NOWPayments confirms it to us.

Legal reference. Virtual assets are recognised and regulated in Nigeria under the Investments and Securities Act 2025 and the Central Bank of Nigeria’s 2023 Guidelines on Operations of Bank Accounts for Virtual Assets Service Providers. SleekHomes does not provide virtual asset services; it accepts a third party settlement rail.

7. Cancellations, changes, and refunds

Cancellations, date changes, no-shows, and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms. The free cancellation window that applies to your booking is shown at checkout and in your confirmation email.

Legal reference. Your right to cancel an advance reservation or booking, subject to a reasonable cancellation charge, is recognised by section 120 of the Federal Competition and Consumer Protection Act 2018 (FCCPA).

8. Your responsibilities and acceptable use

You agree that you will:

• give accurate information and use the Site only for lawful purposes;
• not book on behalf of someone else without authority, and not make speculative, false, or fraudulent bookings;
• not attempt to gain unauthorised access to the Site, its accounts, or its systems, introduce malicious code, scrape content at scale, or interfere with its operation;
• not copy, republish, or resell listings, content, or data from the Site without our written permission;
• comply with a Partner’s house rules, check-in and check-out times, occupancy limits, and identification requirements.

Legal reference. Unauthorised access to, or interference with, a computer system, and computer related fraud or identity theft, are offences under the Cybercrimes (Prohibition, Prevention, Etc.) Act 2015 as amended in 2024. We report suspected offences to the appropriate authorities.

9. Terms for Partners (hotels, short stays, property owners and agents)

Eligibility and verification. Listing is by application and approval is at our discretion. Before any payout can be made we verify your identity and bank settlement details. We may ask for corporate registration, licences, proof of ownership or authority to let or sell, and beneficial ownership information, and we may decline or suspend an account pending those checks.

Legal reference. Customer due diligence is carried out in line with the Money Laundering (Prevention and Prohibition) Act 2022. Estate agents, developers, and dealers in real estate are designated non-financial businesses and professions and must be registered with the Special Control Unit against Money Laundering (SCUML).

Listing accuracy and conduct. You are responsible for the accuracy of your listings (price, availability, photos, amenities and, for sales and lettings, title, zoning, and legal standing), for keeping availability current, and for honouring every confirmed booking. We may edit, suspend, or remove a listing that is inaccurate, unavailable, unlawful, or the subject of a substantiated complaint, and we may suspend or terminate a Partner for repeated complaints, fraud, or failure to honour a booking.

Licences. You must hold and keep current every registration, licence, and permit required for your activity in your state of operation. Hospitality Partners must hold the hotel or short-let registration and safety certifications required locally. Estate agents and valuers must be registered under the Estate Surveyors and Valuers (Registration, Etc.) Act where that applies to the services they provide.

Commission and payouts. For hotel and short stay bookings, SleekHomes receives the guest’s full payment and, after the booking is confirmed paid, remits 80% to you and retains 20% as commission. For property sales and lettings, SleekHomes remits 95% of the recorded transaction value and retains 5% as commission once our team records the transaction as completed. Payouts are made by bank transfer using Paystack’s transfer infrastructure on our behalf; timing follows normal bank processing, and a first payout may require extra verification. We may withhold or set off a payout to cover a refund, chargeback, or proven guest claim relating to your listing.

Tax. You are responsible for charging, collecting, and remitting any tax due on your own supplies (including VAT and any applicable consumption or occupancy tax) and for your own income tax. SleekHomes accounts separately for tax on its commission.

Indemnity. You indemnify SleekHomes against claims, losses, and costs arising from your listings, your acts or omissions, your breach of these terms, or your breach of any law or third-party right.

10. Property sales and rentals

For any purchase, lease, or tenancy, you should carry out your own due diligence and take independent legal advice before you commit money. SleekHomes does not provide conveyancing, valuation, survey, title, or investment advice, and the market commentary, yield estimates, and mortgage calculator on the Site are illustrative only.

Legal reference. All land in each state is held on statutory or customary rights of occupancy under the Land Use Act 1978. Alienation of a right of occupancy generally requires the Governor’s consent (section 22), and title is evidenced by instruments such as a certificate of occupancy. Confirm consents, registration, and encumbrances with a lawyer before paying.

11. Intellectual property

The Site, its design, text, the SleekHomes name and logo, and its compiled listing data are owned by SleekHomes or its licensors and are protected by the Copyright Act 2022 and the Trade Marks Act. Partners grant SleekHomes a licence to display and promote their listing content. You may view and print pages for your own non-commercial use only.

12. Third-party services and links

The Site uses and links to third-party services (including Paystack, NOWPayments, Google Maps, Google Analytics, Cloudflare, and our email provider). Their use of your information is described in our Privacy Policy and Cookie Policy. We are not responsible for the content or practices of external sites.

13. Limitation of liability

To the fullest extent permitted by law, SleekHomes is not liable for indirect or consequential loss, loss of profit or opportunity, or loss arising from a Partner’s act or omission, the condition or safety of accommodation or property, or events outside our reasonable control. Where we are liable to a guest for a booking, our liability is limited to the amount you paid for that booking.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including for death or personal injury caused by negligence, for fraud, or for the statutory rights and guarantees the FCCPA gives consumers. Those consumer rights are preserved in full.

Legal reference. Part XV of the FCCPA 2018 makes unfair, unreasonable, or unjust contract terms unenforceable, and section 114 requires consumer information to be given in plain and understandable language. These terms are to be read consistently with those provisions.

14. Indemnity

You agree to indemnify SleekHomes against reasonable losses and costs arising from your breach of these terms, your misuse of the Site, or your breach of any law or third-party right, except to the extent the loss was caused by our own breach or negligence.

15. Privacy and data protection

We process personal data as a data controller in accordance with the Nigeria Data Protection Act 2023 and our Privacy Policy, which explains what we collect, the lawful bases we rely on, who we share data with, and how to exercise your rights or complain to the Nigeria Data Protection Commission.

16. Complaints

Please raise any problem with a stay, a listing’s accuracy, or a charge with us first, at info@sleekhomesltd.com or support@sleekhomesltd.com. We aim to acknowledge within 2 business days and resolve within 15 business days. If your listing was managed by a Partner, we will take it up directly with that Partner on your behalf.

Legal reference. Unresolved consumer complaints may be taken to the Federal Competition and Consumer Protection Commission (FCCPC). Payment disputes may also be raised under the Central Bank of Nigeria Consumer Protection Framework through your bank or card issuer.

17. Changes to these terms

We may update these terms to reflect changes in our service or the law. The “last updated” date shows the current version. Material changes will be notified on the Site or by email where we hold your address. The terms in force when you make a booking apply to that booking.

18. Governing law and dispute resolution

These terms and any dispute arising from them are governed by the laws of the Federal Republic of Nigeria. If a dispute arises, the parties will first try in good faith to resolve it by discussion. If that fails within 30 days, the dispute may be referred to mediation or arbitration seated in Abuja under the Arbitration and Mediation Act 2023, or to the courts of the Federal Capital Territory, Abuja, which have jurisdiction. Nothing here prevents a consumer from using a statutory complaints route.

19. Contact

SleekHomes Limited (RC-8924343), Central Business District, FCT-Abuja 900108, Nigeria. Email info@sleekhomesltd.com. Questions about these terms are welcome at that address.